It answers on the first ring
Every call to your line is answered instantly — 2pm on a Tuesday or 2am on a Sunday, first ring, no hold music, no phone tree. The caller hears a warm, natural voice greeting them the way you chose during setup, in their language.
It finds out why they're calling
voice.aai.dev holds a real conversation, not a menu. It can answer the simple questions itself — your hours, your location, what you do — using the information you gave it, and for everything else it asks the questions your setup defines: your intake, in your vocabulary. Callers can interrupt it, ramble, and change direction; it keeps up, because that's what your callers will actually do.
Then one of two things happens
Which calls take which path is entirely your call — it's the routing conversation from setup, and you can change it whenever your business changes.
After the call: the email
The moment the call ends, a summary and the full recording are emailed to you — and under zero retention, that email is the only copy anywhere. The details of what it contains, and why deliverability matters, live in the post-call email doc and privacy & retention.